Terms and Conditions

• The trial package applies once to new clients only and must be used within one month from the date of the first session.
• All 5 session packages are valid for 2 months from the date of the first session excluding studio holidays. 
• Packages can be shared with close family members.
• Classes are 55 minutes long and held by appointment only. Please arrive on time or no more than 5 minutes early.
• All bookings require a minimum of 48 hours advance cancellation notice and payment in full. Cancellations after this period will not be entitled to a refund. A client may not attend any session without first booking and paying for the relevant session. 
• Pilates Reloaded does not offer refunds, transfers or exchanges on any purchases.
• For safety reasons clients arriving more than 10 minutes late may be refused admission and still be charged for that class.
• Clients are able to make recurring bookings as long as their packages are valid. If a recurring booking is cancelled for 3 or more consecutive weeks, the client is at risk of losing their regular slot. Should this happen, the studio will contact the client and manage accordingly.
• Due to the nature of the exercise techniques, all sessions are “hands on” to ensure the most effective workouts.
• In the Pilates studio, clients are kindly asked to wear clean, appropriate clothing (comfortable but not too baggy clothes, no zips, no black shirts or trousers and no jewellery that can damage the equipment) and no shoes (please leave them in the shoe boxes in the hall). Use the equipment with clean hands and feet. Follow the etiquette of the machines and props, keeping them clean and organised as a courtesy for the next client. Handle doors with care and be aware of the noise levels to respect others in the building. Switch the lights off in the bathroom and hall once they are no longer in use.  

I know of no reason why I shouldn’t undertake a course of exercise. I will inform my teacher (Judit Dobrai) about any changes in my health and medical conditions as soon as I become aware of it. I hereby release, acquit and forever discharge Pilates Reloaded, it’s employees, agents, representatives from any and all claims, causes of action, damages or judgements, whether in contract or in tort, for any inquiries including personal that may be incurred arising out of or in any way connected to my participation in classes. I understand the nature and effect of and accept the above terms and conditions and agree to abide by them.

The studio is taking the following measures to ensure your safety: 

• Enhanced cleaning measures are in place to disinfect all of the studio equipment before and after every session. 
• The studio is offering private and duet sessions only.
• Good room ventilation is ensured during and between sessions.
• Longer transition times between sessions.
• Clients are kindly asked to stay home if they are feeling unwell or somebody in their household has a contagious illness such as Covid-19, wash hands before the start of the session and use the hand sanitisers provided.